Accountability Areas

Measurement Considerations

Leadership
Vision
Leading change
Initiative, innovation,
creativity
Openness to dissent Critical thinking
External Awareness

•  Helps define strategic direction and leads the development of strategies and initiatives to achieve desired results
•  Seeks opportunities to play a leadership role; inspires others to follow
•  Strives for continual improvement in work unit performance
•  Demonstrates innovation and creativity and acts on ideas
•  Engages in critical thinking
•  Understands internal and external institutional realities; uses knowledge to achieve results

Managerial Effectiveness
Project management
Human resource
management
Financial and budget
management
Knowledge and technology management
Leveraging diversity

•  Sets and communicates project objectives, estimates timelines and resource requirements, monitors progress, and addresses problems
•  Assigns work, develops and sets priorities, monitors goal achievement, counsels employees, evaluates performance, recognizes and rewards achievement, resolves disputes, effects minor disciplinary measures, interviews and recommends candidates for positions and/or supervises those that do, pursues development opportunities for self and others
•  Oversees and allocates resources to achieve results in a cost-efficient manner
•  Provides accurate, timely and complete information using available technology
•  Promotes diversity, including individual differences and talents, while maintaining an inclusive culture; treats others in a fair and equitable manner

•  Proactively develops own knowledge, skills and abilities; applies expertise and knowledge of policies and procedures to achieve results
•  Develops and executes strategies to achieve performance goals, leveraging resources (human, financial, knowledge, technology, etc.) and overcoming obstacles to maximize efficiency and produce results
•  Holds self and others accountable for strategy execution and results
•  Makes reasoned, effective, and timely decisions, even when data are limited or conflicting

Interpersonal Skills
Flexibility
Team building
Conflict management

•  Deals effectively with pressure and recovers quickly from setbacks; guides staff in adjusting to changing circumstances
•  Builds action-oriented teams that achieve results; values and uses individual differences and talents; shares information involving team members in decisions and actions, as appropriate; sets goals and monitors progress
•  Considers and responds appropriately to the needs, feelings, and capabilities of others treating them with tact and respect.
•  Anticipates, manages and works to resolve conflict in a positive manner

Communication/ Collaboration Skills
Oral communication
Influencing/negotiating
Written communication
Networking and representation
Partnering and collaboration

•  Makes clear and convincing oral presentations to individuals and groups; listens effectively; facilitates an open exchange of ideas
•  Writes in a clear, convincing and organized manner
•  Influences individuals and groups, both internally and externally; builds strong networks and effectively represents U.S. interests
•  Collaborates across organizational boundaries; builds partnership and alliances with internal and external groups and a widening range of stakeholders