AFSA Home Page About AFSA AFSA Member Area FS and Public Resources Retirees AFSA News Foreign Service Journal Student Info How to Join AFSA Marketplace Site Directory
About AFSA AFSA Member Area FS and Public Resources Congressional AFSA News AFSA Home Page Foreign Service Journal Student Info How to Join AFSA Marketplace Site Directory
American Foreign Service Association
AFSA Survey on Potential Changes to
our Collective Bargaining Agreement

 

    

Part I. This part of the survey relates to our promotion precepts, which can be found in Article 25 of our contract. A primary AFSA objective is to negotiate changes to our precepts that will result in a better understanding of what it takes to get promoted, more precision in differentiating performance, and enhanced consistency and fairness in the process. There are ten questions in this section. (Click here for a copy of Article 25.)

    
1. Incorporate the Professional Competencies Framework into our Precepts

The AFSA Leadership and Management Working Group developed a professional competencies framework for FAS FSOs. It defines the skills, attributes, and behaviors FSOs need to be successful in their careers. The framework is based on the SES professional competencies framework developed by OPM, similar frameworks used by the State Department and USAID, and various leadership and management frameworks developed by private companies.

The recommendation is to follow the lead of other foreign affairs agencies and incorporate the professional competencies framework into our precepts. (Click here for a copy of the professional competency framework.)

AFSA Comment: The primary benefit of this approach is that it will give employees a better understandings of the skills it takes to be successful in their careers.


Agree


49

79%
Neither Agree Nor Disagree
8 13%
Disagree
5 8%
62 100%

    
2. Revise the Promotion Criteria

Issue: In addition to the ability to perform at the next higher level and the significance of results achieved at the current level, selection boards evaluate FSOs on the basis of the following competencies: leadership, managerial and supervisory skills, technical skills, initiative, and communication skills. While all of these competencies are important, they do not adequately reflect the importance of people skills and a strong results orientation.

Suggestion: To ensure that we are assessing the right skills, revise the criteria to reflect the professional competencies framework. The new promotion criteria would be:

--potential to rise in the organization (e.g. ability to perform at the next higher level)
--significance of accomplishments achieved at the current level
--leadership
--managerial effectiveness
--operational effectiveness (e.g. the technical knowledge and ability to solve problems, make decisions, and develop and implement strategies to achieve the agency’s goals and objectives)
--interpersonal skills
--communication/collaboration skills

Under this approach, initiative would be captured under leadership and technical skills would be captured under operational effectiveness.


Agree


51

83%
Neither Agree Nor Disagree
6 10%
Disagree
4 7%
61 100%

    
3. Better Define the Promotion Criteria so that both Employees and Selection Boards Understand what is Needed for Promotion

The AFSA Performance Management Working Group developed suggested definitions for the proposed promotion criteria based on the competencies framework. The recommendation is to incorporate these definitions into our precepts for the selection boards to use as measurement considerations and indicators of success. (Click here for a copy of the definitions.)

As per our current precepts, in addition to these criteria, boards would also evaluate an employee's potential to rise in the agency (e.g. the ability to perform at the next higher level) and the significance of results achieved at the current level.

AFSA Comment: More percision and clarity in the definition of the promotion criteria should improve accuracy and consistency in the promotion process.


Agree


53

86%
Neither Agree Nor Disagree
7 11%
Disagree
2 3%
62 100%

    
4. Strengthen the Promotion Criteria for the Senior Foreign Service

Issue: When evaluating FSOs for promotion into or within the SFS, our precepts direct the boards to place additional emphasis on "the degree of an individual's demonstrated leadership and competence in positions that require:
--the ability to plan, organize, and administer programs;
--to represent U.S. interests internationally;
--to administer and allocate resources; and,
--to supervise, motivate, and develop personnel."
(See Article 25.30b of our contract.)

While these additional considerations are useful, they do not capture the skills necessary to lead the agency and contribute to organizational excellence.

Suggestion: Revise the above language to direct boards to also consider the following when evaluating employees for promotion into or within the SFS: (click here)

AFSA Comment: Clarifying and enhancing the additional considerations for promotion into and within the SFS should help ensure that we are promoting employees into the SFS who have the ability to lead people, lead change and achieve results.


Agree


50

82%
Neither Agree Nor Disagree
9 15%
Disagree
2 3%
61 100%

    
5. Provide Selection Boards with an Assessment Tool

Issue: The Department of Commerce provides selection boards with an assessment tool to help ensure that board members are assessing and ranking employees on the basis of the promotion precepts. FAS FSOs who have sat on the Commerce boards reported that the tool was useful in evaluating employees according to the criteria listed in the Commerce precepts. To date, FAS has not developed a similar tool.

Suggestion: Provide FAS selection board members with an assessment tool to facilitate the evaluation and ranking process.
(click here for a draft version of the proposed tool for FO-2s and below)
(click here for a draft version of the proposed tool for FO-1s and above)

Note that the "other" criteria in the assessment tool are based on our current precepts, which direct the boards to consider performance under dangerous and difficult circumstances, foreign language proficiency, and a willingness to risk criticism and engage in constructive advocacy of policy alternatives.

AFSA Comment: Use of an assessment tool should result in more accurancy and consistency in the promotion process.


Agree


46

76%
Neither Agree Nor Disagree
10 16%
Disagree
5 8%
61 100%

    
6. Use Work Objectives as a Means to Meet Requirements of Presidential Management Agenda

Issue: The Presidential Management Agenda (PMA) requires all federal agencies to link individual performance to agency goals. While FAS has put a system in place for Washington-based staff, we haven't developed a workable system for FSOs in the field.

Suggestion: Require all FSOs, regardless of where they are stationed, to develop three to five work objectives and performance measures in consultation with their supervisors at the beginning of the rating period. Guidance on how to develop work objectives and performance measures would be provided by the agency. (Click here for draft guidance on work objectives and performance measures)

Sample Work Objectives and Performance Measures:

WO: Contribute to the development of the FAS trade capacity building strategy in Islandia by identifying trade capacity building needs; coordinate with ICD and stakeholders to create and implement high-quality, results-oriented activities to promote adoption of policies that facilitate sound science.
PM: TCB needs identified by December 31, 2005.
PM: At least two activities implemented by July 15, 2006.

WO: Develop a USDA proposal on export competition for the WTO negotiations in collaboration with other program areas, USG agencies, and stakeholders.
PM: Develop a joint proposal that is supported by a majority of stakeholders by December 31, 2005.

WO: Align the focus of the ag affairs office with the agency's new strategic plan.
PM: Hold a one-day, off-site retreat to discuss the agency's new strategic direction and potential revisions to job responsibilities.
PM: Rewrite job description of at least one staff member while ensuring that the position is not downgraded.

WO: Develop a communication strategy to educate and obtain buy-in from employees regarding the agency restructuring process.
PM: A 5% increase in the percentage of employees responding favorably to the communication-related question in the human capital survey.

AFSA Comment: A system of work objectives and performance measures is the least painful way to meet the requirements of the PMA. On the upside, this approach will foster goal setting and enhance communication between the employee and the supervisor.


Agree


38

63%
Neither Agree Nor Disagree
13 22%
Disagree
9 15%
60 100%

    
7. Include Work Objectives on the Back of the Employee Self-Appraisal Form

Suggestion: Include work objectives on the back of the employee self-appraisal form. This would give board members a better sense of an employee's specific job requirements, major responsibilities, and work objectives for the rating period. (Keep in mind that work objectives can be revised during the rating period based on changing priorities and other factors.)

AFSA Comment: The biggest advantage of this approach is that, by including work objectives on the back of the self-appraisal form, you will have more room on your appraisal form to write up what you did!


Agree


38

61%
Neither Agree Nor Disagree
10 16%
Disagree
14 23%
62 100%

    
8. Require FSOs to have Significant Supervisory Experience as a Condition for Crossing the Threshold into the SFS

Issue: One of four requirements for entry into the SFS is having served in FAS/W as a supervisor or manager. (Article 25, Appendix C, 3b.) However, the Presidential Management Agenda requires agencies to "delayer" (e.g. increase the supervisory to employee ratio.) Because the current employee to supervisory ratio in FAS is so low (approximately 1:5), it is likely that it will be increased as we go through the organizational review. The upshot is that it will become increasingly difficult for FSOs to obtain supervisory positions in FAS/W.

Suggestion: Instead of requiring FSOs to meet a certain condition, require them to demonstrate significant and meaningul supervisory experience. The recommendation is to replace the existing language in Article 25, Appendix C, B3.c. with the following:

"FSOs must have had significant and substantial supervisory responsibility (e.g. assigns work, develops and sets priorities, monitors goal achievement, counsels employees, evaluates performances, recognizes and rewards achievement, resolves disputes, effects minor disciplinary measures, interviews and recommends candidates for positions within a unit and/or supervisors those that do, and pursues development opportunities for self and others.)


Agree


47

76%
Neither Agree Nor Disagree
5 8%
Disagree
10 16%
62 100%

    
9. Require FSOs to Serve as as Senior Attache OR Head of Post as a Requirement for Crossing the Threshold into the SFS

Issue: To be eligible for the SFS, an employee must have served as the senior agricultural officer (head of post) at a U.S. Embassy or ATO. (Article 25, Appendix C, B3.b.)There is concern that this requirement discourages FO-2s from applying for Senior Attache positions.

Remedy: Recognizing that many Senior Attaches have significant policy and administrative responsibilities, broaden the language in Article 25, Appendix C, B3.b. to include Senior Attaches. To be promoted into the SFS, an employee would still need to demonstrate significant supervisory skill and experience (e.g. assigns work, develops and sets priorities, monitors goal achievement, counsels employees, evaluates performances, recognizes and rewards achievement, resolves disputes, effects minor disciplinary measures, interviews and recommends candidates for positions within a unit and/or supervisors those that do, and pursues development opportunities for self and others.)


Agree


34

55%
Neither Agree Nor Disagree
6 10%
Disagree
22 35%
62 100%

    
10. Allow FSOs who are Retiring or Separating to be Reviewed for Performance Pay

Issue: FAS is the only foreign affairs agency that does not permit FSOs who are retiring or separating to be reviewed for performance pay.

Suggestion: To encourage superior performance during the final year of employment, permit FSOs who are retiring or separating to be reviewed for performance pay.


Agree


50

80%
Neither Agree Nor Disagree
6 10%
Disagree
6 10%
62 100%

    

Part II. This part of the survey relates to assignment policy (Article 27). There are three questions in this section.(Click here to review the existing article.)

    
11. Provide all FSO's with the Opportunity to Serve a Five-Year Tour Once during their Careers

Issue: Article 27.31 of our contract allows commissioned officers and career condidates to request a second one year extension based on compassionate reasons. If approved by the EAG, this would result in a five-year assignment.

While this provision is applicable to all FSOs, in practice, employees with high-school age children are the most likely to benefit from the compassionate nature of the clause.

Suggestion: Revise the contract language to provide commissioned officers and career candidates with the automatic option to obtain a second one-year extension once during the course of their careers. Requests for compassionate reasons would still be permitted but would be granted only in exceptional circumstances.


Agree


29

48%
Neither Agree Nor Disagree
9 15%
Disagree
23 37%
61 100%

    
12. Implement a "Stretch" Bidding Process

Issue: For the purpose of international assignments, the State Department considers employees who have received an MSI the previous year to be "at grade" when bidding on positions one grade higher than their own personal grade. This policy is only applicable to FO-2s and below.

Suggestion: Follow the lead of the State Department and implement a policy allowing FSOs at the FO-2 level and below, who received an MSI the previous year, to be considered at grade when bidding on international assignments that are one level higher than their own personal grade.

AFSA Comment:


Agree


35

56%
Neither Agree Nor Disagree
16 26%
Disagree
11 18%
62 100%

    
13. Expand the Selection Criteria for Assigning FSOs to Overseas Positions to include Tandem Couples

Issue: FS employees whose spouses are also FS employees with one of the foreign affairs agencies - State, USAID, Commerce, IBB, FAS, APHIS - are considered part of a "tandem couple".

Suggestion: Include being part of a tandem couple as one of many criteria for international assignments while recognizing that there is no guarantee that such an assignment will be possible and ensuring that other FSOs will receive equal consideration for the position in question.

The other selection criteria are: needs of the agency; managerial/supervisory experience; number of years of continuous domestic service; demonstrated language skills; individual rank relative to the assignment; professional experience relative to the needs of the position; stated assignment preferences; career development considerations; prior service in difficult or hardship assignment; and the individual's TIC/TIS situation.


Agree


35

56%
Neither Agree Nor Disagree
11 18%
Disagree
16 26%
62 100%

    

Part III. This part of the survey relates to career development and training. There is one question in this section. (Click here to review the existing article.)

    
14. Create a Comprehensive Career Development and Training Program for FSOs

Issue: Our human capital survey revealed that only 32% of FSOs felt they received adequate training as compared to 56% in FAS overall and 60% government-wide.

Remedy: Revise Article 31.12 of our contract to require management to create career development programs for junior, mid-level and senior FSOs based on the professional competencies with an emphasis on distance learning programs, off-site training programs, temporary details, and a 360 degree feedback mechanism. (The 360 degree feedback mechanism would not be part of the performance evaluation process. It would be used as a tool for FSOs to receive confidential feedback from supervisors, peers and subordinates so that they can more proactively develop their skill sets.)

AFSA Comment: Many federal agencies and private companies offer career development programs. Increasingly, 360 degree feedback tools are being used as a mechanism for employees to gain valuable input for professional development.


Agree


52

84%
Neither Agree Nor Disagree
7 11%
Disagree
3 5%
62 100%

    

Part IV. This part of the survey relates to language incentive policy. There is one question in this section.

    
15. Transfer the Responsibility for Initiating the Necessary Paperwork for Language Incentive Pay from the Employee to HRD

Issue: Our current contract requires the employee to initiate and complete the language incentive application package and to ensure that HRD has an accurate record of their language proficiency test scores. (Article 30.8) This has resulted in some employees not receiving their language incentive pay.

Remedy: Revise Article 30.8 of our contract to require HRD, rather than the employee, to initiate and complete the language incentive application package and ensure that an accurate language proficiency test score is on file.


Agree


50

79%
Neither Agree Nor Disagree
8 13%
Disagree
5 8%
63 100%

    

Part V. This section provides the opportunity to offer additional comments and feedback.

    
16. Comments:
17 Responses

    

Part VI. Please tell us about yourself.

    
17. Where are you located?

FAS/Washington


18

30%
FAS/Field
43 70%
61 100%

    
18. What is your supervisory status?

Non-supervisor


11

18%
Supervisor
32 52%
Manager
19 30%
62 100%

    
19. Are you?

Male


44

75%
Female
15 25%
59 100%

    
20. What is your age group?

20-29


1

2%
30-39
10 17%
40-49
24 40%
50-59
25 42%
60 or older
0 0%
60 100%

    
21. What is your pay category?

FP-4


2

3%
FP-3
4 7%
FO-4
2 3%
FO-3
8 13%
FO-2
10 17%
FO-1
24 40%
SFS
10 17%
60 100%

    
22. How long have you been with FAS?

1-3 years


3

5%
4-6 years
2 3%
7-10 years
4 7%
11-15 years
11 18%
16-20 years
15 25%
More than 20 years
26 43%
61 100%

    
23. Have you ever sat on an FAS selection board?

Yes


22

35%
No
40 65%
62 100%

    

Part VII. The following questions are for individuals who have participated on FAS selection boards.

    
24. The briefing I obtained prior to my participation on the selection board panel(s) was adequate.

Agree


9

38%
Neither Agree Nor Disagree
5 21%
Disagree
10 42%
24 100%

    
25.

The other selection board members, including the public member, made good performance evaluation and ranking decisions that reflected the FAS promotion criteria.


Agree


11

46%
Neither Agree Nor Disagree
7 29%
Disagree
6 25%
24 100%

    
26. The HR representative provided adequate guidance to selection board members.

Agree


14

58%
Neither Agree Nor Disagree
5 21%
Disagree
5 21%
24 100%

    
27.

The time provided to complete the performance evaluation and ranking process was adequate.


Agree


17

71%
Neither Agree Nor Disagree
3 13%
Disagree
4 17%
24 100%

    
28.

The panel(s) I particiated in took adequate time to discuss improvements to the process and make recommendations to FAS management.


Agree


11

46%
Niether Agree Nor Disagree
6 25%
Disagree
7 29%
24 100%

 

Copyright © 2002 AFSA, American Foreign Service Association, 2101 E Street NW, Washington, DC 20037
1-800-704-AFSA (within the US) or 202-338-4045 Fax: 202-338-6820 email: member@afsa.org