FAS Foreign Service Professional Competencies | Managerial Effectiveness - FAS Vice President

Managerial Effectiveness

Sub-skills Level I (FS-04/03) Level II (FS-02/01) Level III (SFS)

Project and Program Management Effectively manages projects to achieve the desired results in the established timeframe with assigned resources. Specifies results to be achieved; estimates timetables and resource required to achieve results; defines roles and responsibilities; monitors actions taken and results achieved; addresses problems; shares information with colleagues and stakeholders, as appropriate. Ensures project managers have the necessary resources to achieve desired outcomes; ensures staff has the necessary skills to effectively and efficiently manage projects.

Human Resource Management – Performance Management and Employee Development Participates in preparation of work objectives and performance measures for self and others, as appropriate; ensures that staff are appropriately utilized, appraised, and rewarded; gives staff both formal and informal feedback on performance and potential; completes employee evaluations in accordance with standards and deadlines; learns basic principles of effective leadership and management; creates and implements a professional development plan for self and others as appropriate; pursues formal and informal training opportunities. Assigns work; translates organizational or work unit goals into individual work objectives; builds talent by designing work objectives to promote the development of employees; develops and sets priorities; monitors goal achievement and provides constructive feedback and coaching; evaluates performance and ensures that the evaluation and counseling process is conducted effectively in accordance with standards and deadlines; recognizes and rewards employee contributions; acts on employee concerns; resolves disputes; effects minor disciplinary measures; interviews and recommends candidates for positions within a unit; achieves progress against personal development objectives. Holds supervisors and managers accountable for establishing performance goals and developing and implementing strategies to achieve them; builds a sense of urgency to achieve priorities and organizational results; inspires a high level of performance in staff through empathetic, honest and open communication; involves staff in decision making; ensures staff have the tools and training to do their jobs; rewards excellent performance; works to prevent and resolve personnel problems in a timely manner; oversees improvements in human resource processes; creates an environment for continuous learning, pursuing development opportunities for self and others; applies principles of leadership and management training to enhance individual and organizational effectiveness.

Financial and Budgetary Management Develops understanding of FAS’ financial management and budgetary situation, procedures and cycle; helps prepare materials for work unit’s annual and quarterly budget reviews; makes recommendations to achieve enhanced cost efficiencies. Manages the budgetary process, including preparing, justifying and operating a budget; ensures that effective internal controls are in place and work correctly; allocates resources efficiently, equitably and in conformity with policy and regulatory guidelines; actively seeks out and achieves cost efficiencies. Oversees the allocation of financial resources ensuring effective systems are in place to allocate resources among and within program areas in a manner that fully integrates performance; encourages and rewards the use of cost-efficient approaches to achieve desired outcomes; constantly strives to improve budget and financial management systems; effectively negotiates for desired budget for a particular program area or for the agency.

Knowledge and Technology Management Ensures information maintained in files and databases is updated on a timely basis and is accurate and compete; disseminates information to all relevant parties on a timely basis; demonstrates broad knowledge of available software; seeks out new technology/approaches that will increase productivity; utilizes training opportunities to master computer software and enhance productivity. Effectively manages information relevant to achieving work unit objectives; holds staff accountable for keeping information accurate and complete; keep abreast of technological developments; regularly assesses effectiveness of information management systems and implements improvements; coordinates across program areas to ensure effective information management systems are in place; ensures staff receive adequate training to master relevant computer software programs. Contributes to the creation of a learning organization where knowledge and information is actively managed; ensures systems are in place to effectively and efficiently manage information, including a system for regularly assessing the information needs of the agency’s internal and external customers; makes adjustments as necessary in the type, quality, means and frequency of information provided; keeps abreast of technological changes, developing and implementing strategies for using new technology to improve program and organizational performance; ensures that work unit and agency obtain appropriate mix of technical skills, adapted to present and future requirements; ensures that adequate training programs are in place.

Leveraging Diversity Appreciates the views and work styles of others; take diversity training and applies its principles to the workplace; treats all people fairly and without regard to race, color, gender, religion, ethnic origin, age, sexual orientation, or any other factors unrelated to job performance; acts in compliance with USG and Department EEO policies. Treats people fairly; fosters a friendly, cooperative work environment; considers the ideas and opinions of others; recognizes the contributions of all members of the work unit; establishes work relationships, assigns work and makes decisions without regard to race, sex, color, national origin, religion, age, disability, sexual orientation, or prior participation in the EEO process; promptly responds to allegations of discrimination and/or harassment and initiates appropriate action. Ensures EEO and affirmative action goals established by the agency are achieved; fosters an organization-wide environment in which diversity is valued and respected by vigorous support for EEO and fair employment practices; ensures all employees are treated in a fair and equitable manner.