| Sub-skills |
Tier I (FS-04/03) |
Tier II (FS-02/01) |
Tier III (SFS) |
| Creating Vision and Inspiring Commitment |
Plans and carries out individual work in the context of
work unit strategic objectives; actively participates in and involves others in developing and implementing work unit strategic
objectives; assesses progress and makes needed adjustments. |
Leads the development, implementation and coordination of
work unit strategic objectives; involves staff and stakeholders; assesses and modifies work objectives as appropriate; inspires others
to implement objectives by fostering open and honest communication and by rewarding employees for strong performance. |
Skilled at framing a clear and compelling vision of what
“ought to be”; effectively communicates this vision to employees and stakeholders; inspires others to follow. |
| Leading Change and Engendering Organization-al Capability |
Open to change, new information and alternative approaches;
quickly adjusts focus to shifting priorities or new demands and takes effective action, even in ambiguous circumstances; treats change and new situations
as opportunities for learning and growth; seeks out situations where he/she can play a leadership role by advocating effective approaches and influences
others to follow; strives for continual improvement. |
Articulates reasons for changes initiated in the workplace;
involves employees in changes that affect them and keeps people informed; aligns goals of work unit with the strategic goals and plans of the agency;
helps others to see how their work contributes to broader organizational goals; ensures employees in work unit have necessary information and techniques
to manage change; demonstrates openness to new approaches and strives for continual improvement in work unit performance. |
Leads change that enhances organizational capability by
effectively leading people, leading strategy and initiatives, influencing and executing work across divisions and functional units, and collaborating with
stakeholders; builds awareness of the need for change; actively sponsors change to achieve results; proactively manages resistance to change; focuses on
performance and progress against change milestones; takes risks; learns from mistakes and embraces continual improvement. |
| Initiative, Innovation and Creativity |
Takes initiative to go beyond assigned tasks; identifies problems
and proposes creative solutions; seeks to improve job and organizational performance. |
Develops insights into situations and applies them in the workplace;
devises innovative solutions to make organizational improvements and policy adjustments; fosters a work environment that encourages creativity, initiative and
innovation. |
Enacts innovative ideas; encourages creative thinking, initiative,
innovation and risk taking; takes a long-term view and acts as a catalyst for constructive change. |
| Openness to Dissent |
Demonstrates the intellectual integrity to speak openly within channels
and a willingness to risk criticism to voice sensible dissent. Publicly supports official decisions, even when disagreeing with them. |
Discerns when well-founded dissent is justified; engages in constructive
advocacy of policy alternatives; encourages and guides staff to do the same. |
Accords importance to well founded dissent and encourages and defends its
appropriate expression; leads agency efforts to incorporate improvements suggested by dissent. |
| Critical Thinking |
Identifies key information, central issues and common themes; distinguishes
relevant from irrelevant information; identifies the strengths and weaknesses of various approaches; outlines realistic options. |
Isolates key points, central issues, and common themes in a mass of complex
information; determines the best solution or action from a range of options; is objective in analyzing problems and judging people; encourages staff to analyze
situations and propose options, giving constructive feedback. |
Analyzes and defines complex policy issues clearly, in terms which permit
them to be dealt with in a practical way; correctly senses when it is appropriate to take risks, and does so; ensures critical thinking is integral to the strategic
planning and evaluation process; also ensures incentives and awards support critical thinking. |
| Internal and External Awareness |
Understands institutional realities, which may affect work; understands the
role and power of various offices and people, both domestically and abroad; uses institutional knowledge to get things done. |
Applies knowledge of institutional realities to policy and operational issues;
crosses institutional boundaries in obtaining information and building support; operates on an equal footing with officials in other bureaus, agencies, foreign
governments, business communities, and academia; assists staff to comprehend the institutional influences within which they work. |
Uses understanding of the national policy making and implementation process to
formulate effective strategies consistent with achieving organizational objectives; identifies and integrates key issues affecting the organization, including political,
economic, social, technological and administrative factors. |