The Foreign Service Journal - January/February 2014 - page 13

activity (e.g., how many times a post
helped a U.S. firm or hosted a “Direct
Line” call), we constantly looked for ways
to measure impact (how helpful that
“Direct Line” call was to the company).
Of course, we must be mindful of the
burdens such requests impose on posts,
but these stretch targets were more than
just an internal management exercise. In
consultations with Capitol Hill and other
stakeholders, we were able to back up
our assertions of the importance of U.S.
diplomacy with hard numbers.
President Barack Obama has spoken
of the need for smarter government. For
his part, Secretary of State John Kerry,
in remarks at the University of Virginia,
emphasized that the State Department
must demonstrate its value to the Ameri-
can public.
Toward that end, performance metrics
are not the only tool we use. But in these
tight budgetary times, good statistical
indicators can be more precise and per-
suasive than anecdotes.
Arlington, Va.
U.S. Non-Membership
in the UNWTO
I congratulate the
for scooping
the Nobel Peace Prize by granting the
(Talking Points) to the Organization for
the Prohibition of Chemical Weapons.
Back in September I walked around
the OPCW building inThe Hague,
primarily in order to see the monu-
ment there that the government of Iran
donated to commemorate the victims
of Saddam Hussein’s chemical attacks.
It’s the OPCW’s only monument, in fact.
Ironic, I think, that the country whose
weapons of mass destruction we worry
about most today is itself the nation
which has been the most concerned (at
least as evidenced by such monuments)
with weapons of mass destruction of
another kind.
My primary reason for writing,
however, is to comment on your Talk-
ing Point item about President Robert
October issue. You write (no doubt cor-
rectly) that Britain and Canada would
not attend the “global tourism summit”
of the United Nations World Tourism
Organization, held at Victoria Falls on the
border between Zimbabwe and Zambia,
in protest of the UNWTO’s appointing
the two presidents as “Global Leaders for
Having brought up the UNWTO and
the non-attendance of our two closest
allies, I would have liked to see the
point out that the United States does not
belong to the UNWTO in the first place.
I honestly do not know why that is the
case, and would be grateful to learn the
answer in your pages.
And while you’re at it, how about
reporting on the U.S. position on Presi-
dent Mugabe and Zambian President
Sata being named Global Leaders for
Tourism, despite sanctions over Zimba-
bwe’s human rights record? I recently
learned this curious fact of U.S. diplo-
matic history when the UNWTO invited
me to contribute a chapter to its forth-
International Handbook on Tour-
ism and Peace
. (Any interested readers
are welcome to find my draft chapter at
Edward W. Lollis
FSO, retired
Knoxville, Tenn
Thanks for a
Perceptive Review
I have seen many reviews of my latest
ings Institution Press, 2013). But none
were better than the one Aury Fernandez
did for your October issue. Too many
book reviewers use their platform to write
an essay about the subject that happens
to absorb them that day, whether they’ve
read the book or not.
In contrast, Mr. Fernandez hit every
important point, most especially Chapter
Nine on U.S.-Israeli relations, which
seems always to get lost in the rush to
discuss Vietnam or Korea. I am deeply
Marvin Kalb
Chevy Chase, Md.
ISO FSOs to Interview
As a historian of international relations
and the author of a forthcoming book,
Reclaiming American Virtue: The Human
Rights Revolution of the 1970s
University Press, 2014), I am interested in
interviewing Foreign Service officers who
were involved in human rights issues
during the 1970s and 1980s.
I am especially interested in hearing
from FSOs who conducted public diplo-
macy relating to human rights during
the Carter years, and those who handled
issues relating to torture, Amnesty Inter-
national and the United Nations’ efforts
to ban torture from 1973 through 1984,
when the Convention Against Torture
was adopted. Material submitted may
be used in academic articles or in a new
book about human rights diplomacy.
I can be reached by e-mail at bkeys@ Thank you for your
Barbara Keys
Senior Lecturer in History
University of Melbourne
Melbourne, Australia
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