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THE FOREIGN SERVICE JOURNAL

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JANUARY-FEBRUARY 2017

47

You Are Our Eyes & Ears! Dear Readers: In order to produce a high-quality product, the FSJ depends on the revenue it earns from advertising. You can help with this. Please let us know the names of companies that have provided good service to you — a hotel, insurance company, auto dealership, or other concern. A referral from our readers is the best entrée! Ed Miltenberger Advertising & Circulation Manager Tel: (202) 944-5507 Email: miltenberger@afsa.org

Another application of the followership principle lies in rework-

ing the selection, training and development of new Foreign Service

officers, something I think will resonate withmillennials. We

should identify and nurture the qualities that will be needed for

the messy world they will enter, such as independence, creativity,

flexibility, the ability to work unsupervised and, above all, courage.

Why not give stronger weight to these qualities in the Foreign Ser-

vice promotion precepts, and evaluate performance accordingly?

Finally, as I’ve already noted, a key indicator of exemplary

followership is the practice of constructive dissent. This has an

illustrious tradition in the Foreign Service, and AFSA rightfully

recognizes it. Yet while the State Department Foreign Service pro-

motion precepts do include a section on constructive dissent, that

is absent from the USAID precepts.

Not surprisingly, fewUSAID FSOs write dissenting cables or

memos, and few have received AFSA’s own awards for construc-

tive dissent. USAID’s own Direct Channel—which, like the State

Dissent Channel, is intended to allow FSOs to bring concerns and

critical information to the attention of senior agency leadership—

has gone largely unused. That is particularly discouraging for an

organization that supports democracy and prides itself on an open

and democratic internal culture. Perhaps constructive dissent is

not part of the USAID organizational culture, or perhaps USAID

FSOs do not feel the need to formally dissent. But I suspect it is also

because USAID FSOs are feeling especially vulnerable because

they serve in a non-Cabinet agency that faces heavy oversight. As

USAID focuses more on fragile states where poverty and instability

is most difficult to overcome, we will need to see more constructive

dissenters and sharers of honest information.

Ultimately, the idea of followership is about turning the bureau-

cracy on its head and shaking it a bit before putting it back on its

feet. We hear a lot about “innovation.” Innovation is a wonderful

idea, but it needs to transform from a buzzword to natural habits

and practices. To truly innovate requires an organizational culture

where leadership is enhanced by followership. If we follow, we

shall also lead.

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