Page 49 - Foreign Service Journal - April 2013

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APRIL 2013
Division (Question 17) likewise made signifcant improve-
ments. Its “poor” rating went from 23 percent in 2011 to 15
percent in 2012. Its “excellent” rating went up from 12 percent
in 2011 to 20 percent in 2012 during the same time period.
The ofce received many comments of appreciation from FSO
Agency Staff Morale Levels:
A “good to fair” morale rating (Question 18) has remained
consistent with that of the previous year at 57 percent in 2011
compared to 61 percent in 2012. The decline in the number of
respondents whose morale is “poor,” from 41 percent in the
2011 survey to 37 percent in 2012, is encouraging. However,
an agency where four out of 10 employees remain dissatisfed,
must do better.
The USAID Administrator’s Performance
The “poor” rating for the Administrator (Question 19)
increased from 9 percent in the 2010 survey to 21 percent in
the 2011 survey, and to 23 percent in the current 2012 survey.
While those fgures are worrisome, his overall approval rat-
ing (fair, good, excellent) for 2012 stands at a substantial 78
Overall Working Conditions at USAID:
The current 2012 survey (Question 20) indicates a sizable
perception that overall conditions of work are worsening,
with 36 percent of respondees feeling this way. Nonetheless,
the survey trend indicates there has been an improvement
over the last three years; in the 2010 survey the level was 55
percent and in the 2011 survey the level was at 46 percent. 
Concluding Analysis:
The survey has clarifed several important issues:
• We have all been aware that the agency has changed
signifcantly over the last three to four years due to increased
hiring under the Development Leadership Initiative, which is
now placed on hold. More than half of our FS staf have been
with USAID fewer than fve years and are younger and with
diferent personal needs than FSOs in the past. Due to their
demographic status, it is reasonable to predict that a sizable
portion of the staf will begin to have children. This may mean
there will be a greater need for more support services in areas
such as education, medical and employment for compan-
ions. FSOs are greatly concerned with work-life balance and
may make career decisions based on that aspect, which could
include the option of leaving the agency. 
• Compared to previous years, morale has slightly improved,
USAID Survey continued on page 50