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AFSA Annual Report 2013

11

MEMBER SERVICES

Busier than Ever

AFSA GOVERNING BOARD

From April to June 2013, AFSA held its biennial election.

Thirty-six eligible candidates campaigned for 29 spots on

the AFSA Governing Board (eight officer and 21 representa-

tive positions). For the first time, AFSA members were given

the option to vote online or via paper ballot. With more

than 3,500 votes cast and a 39.5 percent increase in partici-

pation compared to 2011, it drew more participation than in

any election in the last 25 years.

POST REPRESENTATIVES

AFSA certified 85 new post representatives in 2013, bringing

the yearly total to 143 post reps around the world (136 from

State, six from USAID and one from FCS).

NEW AND IMPROVED DATABASE

AFSA spent much of the year preparing to move to a new

association management software (AMS) system, which was

inaugurated in late January 2014. The new AMS, NetFo-

rum Enterprise, replaces the system that has been in place

since 2005. Among other features, it will offer substan-

tially improved e-commerce options, e-marketing and a

social networking application. The cloud-based software

will enable members to update their profile information,

addresses, contacts and areas of interest; register for AFSA

events; make donations; pay membership dues; and search

the online membership database.

AFSA NEWSLETTER

This product underwent its first redesign since 2008, but

continued to deliver relevant content on federal retirement

benefits, the Cost of Living Allowance, Social Security, Thrift

Savings Plan, Medicare and health benefits. AFSA published

nine editions of the

Newsletter

in 2013, the most ever.

20,000

17,500

15,000

12,500

10,000

7,500

5,000

2,500

0

2003

2004

2005

2006

2007

2008

2009

2010

2011

2012

2013

AFSA Membership

Membership by Constituency (as of 12/31/13)

Associates

118 / 1%

FCS

193 / 1%

USAID

1.463 / 9%

Retirees

3,756 / 23%

FAS

112 / 1%

IBB

13 / 0%

State

10,621 / 65%