AFSA Annual Report 2013
11
MEMBER SERVICES
Busier than Ever
AFSA GOVERNING BOARD
From April to June 2013, AFSA held its biennial election.
Thirty-six eligible candidates campaigned for 29 spots on
the AFSA Governing Board (eight officer and 21 representa-
tive positions). For the first time, AFSA members were given
the option to vote online or via paper ballot. With more
than 3,500 votes cast and a 39.5 percent increase in partici-
pation compared to 2011, it drew more participation than in
any election in the last 25 years.
POST REPRESENTATIVES
AFSA certified 85 new post representatives in 2013, bringing
the yearly total to 143 post reps around the world (136 from
State, six from USAID and one from FCS).
NEW AND IMPROVED DATABASE
AFSA spent much of the year preparing to move to a new
association management software (AMS) system, which was
inaugurated in late January 2014. The new AMS, NetFo-
rum Enterprise, replaces the system that has been in place
since 2005. Among other features, it will offer substan-
tially improved e-commerce options, e-marketing and a
social networking application. The cloud-based software
will enable members to update their profile information,
addresses, contacts and areas of interest; register for AFSA
events; make donations; pay membership dues; and search
the online membership database.
AFSA NEWSLETTER
This product underwent its first redesign since 2008, but
continued to deliver relevant content on federal retirement
benefits, the Cost of Living Allowance, Social Security, Thrift
Savings Plan, Medicare and health benefits. AFSA published
nine editions of the
Newsletter
in 2013, the most ever.
20,000
17,500
15,000
12,500
10,000
7,500
5,000
2,500
0
2003
2004
2005
2006
2007
2008
2009
2010
2011
2012
2013
AFSA Membership
Membership by Constituency (as of 12/31/13)
Associates
118 / 1%
FCS
193 / 1%
USAID
1.463 / 9%
Retirees
3,756 / 23%
FAS
112 / 1%
IBB
13 / 0%
State
10,621 / 65%